WHOIntegrated Communication Solutions
ICS Computer Services offers implementation and managed support services to customers of any size and industry. Our experienced team provides server and desktop support, data backup and storage, software sales and management, applications, managed network, network and data security and managed voice services. Carrier service support for both data and voice circuits is also available. Why would you spend hours working a ticket with the carrier when you can have ICS Computer Services and our experienced engineers work directly with the carrier to minimize your lost time and to solve the issue as quickly as possible. Help Desk and remote support services mean your service ticket will be addressed quickly and thoroughly for support on all your systems and services.
ICS Computer Services is a Dell/EMC/VMWare Gold Partner, Cisco Premier Partner, Datto Partner, and AT&T Network Solution Provider as well as other carrier solution providers.
READYREADY TO SIMPLIFY YOUR IT?
We’ll uncover issues, opportunities, and goals within your
organization and show you how ICS solutions can make a difference.
Voice ServicesTrust ICS Hosted Collaboration for Advanced Features and discover a Low Price that will surprise you
CloudProvide Cloud Services to meet many needs and to support many technologies across all platforms
Computer ServicesFully managed desktop, server, application, storage and backup, implementation and support services
ConnectivityWe provide the best service and price available for your business: Internet, Data Network, and Voice
Cyber ManagementSecurity as a Service, Compliance Management, Vulnerability Assessment, Security Analysis
Mobility ServicesAT&T Mobility Services featuring Smart Phones, Data Plans, Cellular Network Backup, and Failover
Active ShooterActive shooter defense system that automatically detects, deters, and reports threats 24/7 to keep you safe
The ICS Promise
At ICS and the ICS Operating Companies we understand that trust has to be earned and we strive to earn and maintain our clients trust each and every day through actions, not just words. Our Promise has been and always will be to provide quality services and solutions to our clients and to work relentlessly until we have provided everything that we said we would provide. For fourteen years ICS has earned the trust of our clients and that culture will not change.
Why Choose Us
Our ProcessWe gather data as quickly as possible so that restoration of services begins and ends as quickly as possible. Quick and accurate troubleshooting is an art that few engineers and technicians master. It is the most important key to finding the actual problem and then fixing that problem. The ICS team is trained to follow this process. An efficient process leads to less down time for the customer during support and solutions that are implemented quickly but correct the first time.
The ICS team has been together for most of the fourteen years that ICS has been in business. The dedication of this team in unmatched when compared to any of our competitors that are still in business today or that have gone out of business. Our managers, engineers, and technicians operate as a team and a team emphasis has always been part of our culture. Our customers get the best out of each team player and the team enables the best resource to support the technology or issue at hand.
Help Desk services are provided for all managed services and technology services with various formats of 24/7 services. For Cyber Management a Security Operations Center (SOC) service is provided. For ICS Computer Services Network Operations Center (NOC) services are provided. The Help Desk and After Hours Help Desk supports client solutions, carrier service interruptions, and disaster recovery services as needed.
Let’s schedule a face-to-face working session.
Certainly ICS provides remote and collaborative interactions with clients and potential clients but face to face discussion during the discovery and then during the design process is hard to beat for accuracy and efficiency. Let our Sales Engineers and Executive Management meet face to face with you and your team so you can look us in the eye and understand that we are working in your best interest always. This is a great first step for us to earn and deserve your trust.