Help Desk

ICS Help Desk and Support Center

From computer/printer maintenance, IT consulting, IT outsourcing, helpdesk services, disaster recovery to CIO level consulting, managed services, business telephone systems, and other IT Services, Integrated Communication Solutions (ICS) Inc. is your IT partner. Headquartered in Birmingham, Alabama, with a nationwide IT presence, ICS Inc. has been the provider of choice for small and medium business all over the United States. Our Network Operations Center works to provide IT support services to organizations across the country.

All of our IT Support plans are customized to fit your needs so that you can worry less about IT and spend more time running your business. Small and medium businesses can fare well in today's tough economy by outsourcing their IT to ICS Inc.

ICS Inc. is the only IT company that offers a guarantee on our services no one can beat - "Count On Us!" Guarantee. With this service, all of our managed services customers benefit from immediate, nationwide onsite response in case of any server or network outages. We back all our services with SLAs. Learn how we can make your life easy.

Another excellent service that ICS Inc. has recently introduced is Virtual CIO. Now, our customers have the option of having a part time, outsourced CIO whenever there is a tough technology decision to be made. A vCIO can help customers make the smartest decisions about their IT support - anything from server and network purchases and upgrades, cloud hosting, IT consulting, datacenter solutions and any other IT services. A quarterly meeting with one of ICS Inc.'s engineers provides value add for our clients, and saves them money on their IT. This is the true value of IT outsourcing for small and medium businesses.

ICS Inc. is the only IT support company to offer your business the full suite of IT products and services. Your IT - Anytime, Anywhere.

We are the one stop shop for all your communication needs.

  • One number reach, email, chat access to ICS help desk and service center
  • Provide internet access (DSL, Cable, T1, 10M, 100M, Metro Ethernet)
  • Provide wireline phone service (SIP, PRI-T1s, Analog Business Lines)
  • Provide wireless voice and/or data services (3G/4G/MIFI)
  • Provide phone system (Cisco, NEC, Allworx, Adtran, Digium, Hosted)
  • Provide data network. Wired or wireless. (All major wireless and wireline carriers)
  • Provide wireless access points, WIFI (Cisco, Adtran Bluesocket)
  • Provide data backup and restoration, disaster recovery (Evault)
  • Provide inside cat5, cat6, fiber cabling
  • Provide Desktop, Printer, Laptop, Server, MainFrame, Storage Maintenance (PrismPointe, SMS-System Maintenance Services)
Toll Free   877-874-7388
Help Desk Support   205-423-6940
Sales   205-423-6947
Corporate Address   7008 Champion Boulevard, Suite 105
Birmingham, Al 35242

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